KLM Royal Dutch Airlines is proud of its customer service, but there’s one small problem. You have to fly KLM to experience it. In this problem the agency saw an opportunity. Introducing: #happytohelp, a one-week, 24-hour-a-day special KLM-customer service team set out to help every traveller in need around the world. Especially people flying other airlines.
#happytohelp
Awards
Gold Award
Interactive & Mobile
Online Advertising
Silver Award
Promotions & New Media
Promotions
Details
Categories:
Country:
Year:
Credits
Client:
KLM Royal Dutch Airlines
Agency:
Agency Producer:
Jesse Mons
Jolijn de Haas
Art Director:
Bart Mol
Client Service Director:
Esther te Pas
Copywriter:
Pol Hoenderboom
Creative Director:
Pol Hoenderboom
Bart Mol
Designer:
Keith Kornson
Head of Marketing Communications:
Natascha van Roode
Senior Project Manager Marketing Communications:
Marit Badia Hilligehekken
Strategy Director:
Ralf Hesen
Strategy Planner:
Wybe Sallows
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